Returns and Refund Policy

We strive to satisfy our customers on every order. If you are not 100% satisfied with your order we do allow returns on items that are eligible. Below you can find a step-by-step process on returning items that you are not satisfied with.

1) Contact Us:

If you are not satisfied with the item(s) you received please call us, or email us using the information below. We work hard to satisfy our customers and we want to make sure you are are one of those satisfied customers.

Toll Free: 1-877-737-4362

Phone706-453-0596

Email: [email protected]

2) Eligibility for Return:

  • Item(s) must be returned within 30 days of the original purchase date.
  • Item(s) must be in the condition in which they were received.
  • Item(s) must be in the original box and/or packaging.

3) How to return the item(s):

You can return the items by shipping them back to us to the following address:

SFS Return Center
1502 Airport Rd.
Greensboro, GA 30642

4) Return and Refund Processing:

 Fill out the following form and include it in the package when it is shipped back to our Return Center.

RMA Document

Ship the item(s) to the following location.

SFS Return Center
1502 Airport Rd
Greensboro, GA 30642

5) Refund Method:

All refunds will be sent via Check to the original purchaser. Checks will be for the item's price at the time of purchase, minus 15%, and shipping is not refunded.

FAQs

What if I do not need/want the item that I ordered?

When you order an item that you do not need/want you can return the item up to 30 days from the purchase date. Returned products must be in the condition you received them and in the original box and/or packaging. The buyer pays return shipping. Once the return is processed, buyer may recieve a refund for the original purchase amount, minus the 15% restocking fee.

What if my order was shipped with the wrong part, or the item is defective?

In cases where an online purchase is filled with an incorrect item, or the item is defective, contact our customer support department immediately at 1-877-737-4362, or at [email protected] to discuss the return options. Please have your order number ready when you call.